FAQ

Frequently Asked Questions 

WHAT HAPPENS AFTER I PLACE MY ORDER?

After placing your order, the Meal Prep Reno team will prepare your meals with the options you have picked.   

WHEN WILL I RECEIVE MY MEALS?

All orders placed by Wednesday at 9pm will be delivered to your doorstep that following Sunday from 9am-3pm.  If your order is placed after the cutoff time, your meals will be delivered the following Sunday. 

WHAT IF I WON’T BE HOME WHEN YOU DELIVER?

No worries, just leave a cooler with ice in it at your doorstep so your meals will remain cold till you get home.

IS MEAL PREP RENO ENVIRONMENTALLY FRIENDLY?

We do all that we can to help the environment.  The containers you receive can be reused and recycled for your own personal use. 

IS THERE ANYTHING YOU RECOMMEND EATING FIRST FOR BEST FRESHNESS?

Yes, we recommend eating the seafood meals in the first 2 days. Chicken will last about 5 days and steak will last the longest. 

CAN I ORDER MORE THAN 5, 10, OR 15 ON THE SUBSCRIPTION?

Unfortunately not, the subscription model allows for only 5, 10, or 15 total items to be added to your cart. 

IF I'M ON A SUBSCRIPTION CAN I CHANGE MY MENU CHOICES EACH WEEK?

Yes, absolutely! First, log into your account from the "Manage Subscriptions" tab on the home page. If you haven't created an account, you will have to create an account first. (Ordering food doesn't create an account for you)

1. Pick Manage Subscriptions 

2. You should be directed to your current order, then you can Pick your Selections for the upcoming week! The total amount of items you can select is 5 or 10 options depending on your plan, keep an eye on how many selections you have remaining. If it is at 0, then subtract one that don't like and you can pick a different option. 

We recommend completing this by Monday at 5pm so your order does process properly. Please keep in mind there is a limit of 1 steak for a 5 meal option and 2 steaks for a 10 meal option. 

IF I'M ON A SUBSCRIPTION CAN I SKIP A WEEK WITHOUT CANCELLING MY ORDER?

Yeah Buddy! First, log into your account from the "Manage Subscriptions" tab on the home page. If you haven't created an account, you will have to create an account first. (Ordering food doesn't create an account for you)

1. Pick Manage Subscriptions

 2. Click Skip Order for the week you won't be here. 

We recommend completing this by Monday at 5pm if you want the upcoming weeks order skipped. 

Why We Do It

Meal Prep Reno was founded because people have the desire to eat healthier, but lack the time to make their own meals.  We all want to have the best looking body and think that the gym will be enough.  Well its not!  The gym won’t save your butt for the other 23 hours in the day when you were eating junk food.  Let us help you, our team has a vision to help others get to their personal goals by having healthy meals ready for you to eat.  Stay the course!

 

CAMERON CLOUTIER, CEO

Cameron has been in the Reno/Sparks area for over 14 years now. Growing up he enjoyed fitness, but never had taken what he was eating too seriously (He has a fast metabolism). Then, around 2014 he started to take his food more seriously and started to feel more alive and vibrant every day. That’s why he created this business to help others feel better everyday. In his off time, he enjoys hiking, boating, or just something that will get him outdoors.